TradFlakes
This policy covers anything bought from the TradFlakes extension store — browser extensions and the Pro licences that unlock their paid features. It sits alongside our Terms & Conditions and Licence Terms.
Seven days, no questions asked, on every plan including lifetime.
You can have your money back within seven days of the payment, on any plan — monthly, yearly or lifetime. You do not have to give a reason, and we will not ask you to justify it.
The seven days run from the moment the payment is taken, not from when you first install or sign in.
Either way works:
Refunds are returned to the original payment method through Razorpay, our payment processor. We cannot send it anywhere else — not to a different card, not to a bank account you give us later. This is a limitation of card refunds generally, not a policy choice.
Once we issue it, the money typically reaches you within five to seven working days, depending on your bank. That part is outside our control.
A refunded licence stops unlocking Pro. Because the extension verifies its licence on your own device rather than calling our servers, this is not always instant: the licence your browser holds is short-lived and simply stops being renewed, so Pro switches off within a fortnight at the latest.
Nothing is deleted. The extension keeps working on its free tier, your settings are untouched, and the browsers on the licence are released so you can use them elsewhere.
Refunds after the window are at our discretion, and we would rather give one than keep money from somebody the tool did not help. Write to us and say what happened.
We reserve the right to decline a refund where an account is clearly abusing the policy — for example, repeatedly buying and refunding the same licence. This is rare and we will explain ourselves if it ever applies to you.
The three-day trial costs nothing and needs no refund. It is not a charge, and there is nothing to cancel.
Email: support@tradflakes.com
Please write from the email address on the account, so we can find the payment.